Safety first, before tools
The first part of any emergency gas boiler repair is safety. We’ll ask about gas smells, leaks, strange noises or symptoms that could indicate a carbon monoxide risk. If it’s unsafe, we’ll tell you immediately what to do.
Emergency boiler repairs in London
When heating fails, we deal with it calmly
If you have no heating or no hot water, this is a same-day boiler emergency. Abdul is Gas Safe registered (626557) and covers Newham, Hackney, Tower Hamlets and Barking for rapid response when your heating system fails.
Most emergency calls start the same way: cold radiators, no hot water, or a boiler making a noise it definitely shouldn’t. When people search for emergency boiler repair near me, what they really want is a Gas Safe engineer who answers the phone, explains what to do, and turns up ready to make things safe.
We handle real boiler emergencies across London — failed pumps, leaking boilers, lockouts, pressure loss and unsafe gas appliances. If you’re unsure how serious it is, call +44 7727 154 746 and talk to an engineer, not a script. If it turns out it’s not urgent, we’ll point you to the right next step.
Google rating 5.0 (34 reviews) • Based in East London • Open 24 hours
Back to ARA Services homepage if you’re comparing options.
How emergency boiler call outs actually work
When heating fails, vague promises aren’t helpful. Here’s what happens when you book an emergency boiler repair in London with us.
Proper fault finding
A lot of “emergencies” are component failures — sensors, valves, pressure parts, pumps, or circulation problems. We diagnose properly instead of pressing reset and hoping.
Make-safe when needed
If a full fix isn’t sensible on the spot, we do proper make-safe work. That means isolating gas, stopping leaks, securing electrics and leaving the property safe until the repair can be completed.
Stop DIY and call a Gas Safe engineer if:
- you smell gas or burning
- you see soot marks around the boiler or flue
- the boiler repeatedly locks out after resets
- there’s any sign of leaking near electrics
What counts as a boiler emergency?
Not every fault is dangerous — but some definitely are. We’re called out to leaking boilers dripping into electrics, flues that have failed inspections, and systems that lock out repeatedly because something underneath has finally given up. If you’re weighing up what’s sensible (repair vs replace), this is the cleanest guide: repair vs replacement costs explained.
Newham reality check (what we actually see)
A lot of emergency boiler calls in Newham aren’t “mystery faults” — they’re predictable knock-on problems from older radiators, odd pipe runs in terrace conversions, and boilers squeezed into hallway cupboards with poor airflow. We’re often around Stratford, Forest Gate and Plaistow after 5pm, and the pattern is the same: one small issue gets ignored, then the first cold snap hits and everything shows itself at once.
Related emergency guides (fast, practical)
If you’ve lost heat and need a calm checklist before anything else: no-heating / no-hot-water steps to take
If the boiler is clicking, trying to start, but won’t ignite: what to do when a boiler won’t fire
If the symptom is specific, use the matching page
If the taps run cold but the heating still works (classic combi issue): no hot water from a combi boiler — causes & safe checks
If you’re staring at a code and Google is giving you panic answers: boiler error codes explained in plain English
Not sure it’s an emergency?
If it’s not dangerous but something’s clearly wrong, start with our repair hub: boiler fault-finding and repairs.
Two very common “nearly emergency” symptoms: boiler pressure dropping over and over and kettling noises from the boiler.
Fast next step (pick what matches your situation)
If you need borough-based help right now: urgent plumbing help in Newham.
If there’s any smell that worries you, read this first: what to do if you smell gas or burning near the boiler .
Emergency boiler symptoms we get called out for
If one of these sounds like what you’re dealing with, use the matching guide. It’s designed to help you make a safe decision fast.
- boiler banging at night — what it usually means
- boiler cutting out in cold weather — common causes
- gas or burning smell from the boiler — steps to take
If any symptom involves a strong gas smell, a suspected CO issue, or water reaching electrics, treat it as urgent and call +44 7727 154 746.
Boiler advice (help you decide fast)
If you’re trying to decide what to do next, this set is built for that exact moment.
- ✓Gas Safe registered emergency boiler engineers
- ✓Honest advice on repair vs replacement
- ✓Experience with London flats, houses and conversions
- ✓Clear explanations, no panic upselling
Written by Abdul (Gas Safe Engineer, 626557). For safety-critical boiler faults, always use a registered engineer.
Boiler just failed?
If your heating has gone and you’re wondering whether this is an emergency, call us now. We’ll tell you honestly whether it needs immediate attention or can wait safely.
If you’re considering replacement (especially if the boiler is older, repeatedly locking out, or has had multiple major parts fail), start here: when repair stops being the sensible option . If you’re trying to price it quickly: emergency boiler replacement costs in London .
Speak to an emergency boiler engineerEmergency boiler repair questions
Is a leaking boiler an emergency?
It can be. If water is reaching electrics, ceilings, or the boiler is behaving erratically, switch it off and call for advice. Even a slow leak can escalate if it reaches wiring, the PCB, or causes pressure loss.
Do you offer emergency boiler repair near me?
If you’re within our London service area, we often can. Tell us your postcode and what the boiler is doing and we’ll be straight about response time.
My boiler keeps locking out — is that an emergency?
If it locks out once, that can happen. If it’s locking out repeatedly (especially with strange smells, noises, or soot), stop resetting it and get it checked. If you’re unsure, call and we’ll help you decide what’s safe.
Should I repair or replace?
Repair is usually sensible if the boiler is in decent condition and the fault is isolated. Replacement starts to make more sense when the boiler is older, keeps breaking down, or a major component failure is likely to repeat. For a quick reality check, use: repair vs replace guidance.
What should I do while waiting?
If the boiler is acting unpredictably, switch it off at the boiler (or fused spur if safe), ventilate the area, and keep the space clear. Don’t remove the boiler cover or attempt repairs. If you’re unsure whether it’s an emergency, call and we’ll guide you safely.