Anyone living in Whitechapel will tell you: when the boiler dies, it’s never on a calm afternoon. It’s always as you’re heading out, or halfway through cooking. We’re local Gas Safe engineers, so we’re usually not far — Brick Lane, Vallance Road, the blocks behind Royal London — we know these buildings well.
📞 Call 07727 154746 — We’re AroundYou can tell a lot about a place from its boilers. Whitechapel has this mix: new-build flats tucked down alleyways, older Victorian terraces chopped into little apartments, restaurants with awkward back rooms… every job feels different. And honestly, we enjoy it.
Just last month, we were called to a flat above a shop off Whitechapel Road. The owner said the heating “made a noise like a bus changing gears.” Not the most technical description, but spot on — turned out to be an airlock and a failing pump. Sorted it before the evening rush downstairs kicked off. That’s the thing here: people need things working again, quickly, without making a drama out of it.
ARA Services isn’t a big national chain. We're small, London-based, and if you ring in the evening, there’s a decent chance you’re speaking to someone who walked past your street earlier that day.

Homes around here have personalities. Some boilers behave, others… not so much. We handle the lot:
| Emergency boiler repair | No heat, no hot water, pressure dropping, random banging — we see these faults every week. We carry parts for the usual Whitechapel suspects: Vaillant, Ideal, Worcester, Baxi. |
| Annual boiler servicing | Good servicing matters more in small E1 kitchens where boilers are boxed into cupboards. We make sure things are burning safely and not wasting money. |
| Plumbing repairs | Leaky taps, mystery drips behind the washing machine, showers that run hot-cold-hot… sorted without tearing your place apart. |
| Landlord CP12 checks | Lots of rented flats above shops near Aldgate East — we do quick annual checks, tidy paperwork, minimal disruption. |
| New boiler installation | If repairs are becoming a bit of a routine, we’ll talk honestly about new boiler prices, the real cost of boiler replacement in London, and whether it’s worth keeping the old one going. |
Want to get a feel for real costs? Have a look at our boiler cost and installation guide — it’s written in plain English, not sales jargon.
Some days we feel like we’ve walked the whole of E1. You’ll spot us:
If you're slightly outside Whitechapel, we also handle boiler servicing in Shoreditch, or you might see us doing repairs over in Bethnal Green. We’ve also got a fair few regulars needing boiler help in Canary Wharf, and we often get calls from people near the stations who found us while searching for a Gas Safe engineer in Stratford.
If you just want a quick message sent instead of calling, here’s the ARA Services contact page.
Nothing too exciting: pressure, fuse box, reset button. If the boiler is shouting an error code at you, snap a photo and send it over. Saves you explaining the random flashing lights.
Most days, pretty fast. We’re already in East London, so if the boiler’s completely dead, we’ll shuffle things around and try to get there the same day.
Depends on age, parts, and how often you’ve had us out. Some repairs make sense. Some don’t. We’ll talk you through the maths without pushing you either way.
Sometimes — but only if you meet certain criteria. There’s no magic loophole. We can point you toward current schemes so you don’t waste time chasing dead leads.
Here: our boiler cost & installation breakdown. Short, honest, and written by someone who actually installs boilers.