Listening first
Noises, pressure behaviour and timing tell us a lot. These details usually narrow the fault down quickly.

When your boiler stops working, you don’t want scripts or sales talk. You want a local engineer who answers the phone, turns up, and works through the problem properly. That’s what our boiler repair work usually looks like.
A lot of people call us after resetting the boiler three times and topping the pressure up again. Something usually caused that in the first place.
We focus on finding the reason — gas supply, electrics, circulation, controls — not just replacing parts blindly. If a part really has failed, we explain why and what it means going forward.
Every boiler behaves a bit differently, but the way we diagnose faults stays the same.
Noises, pressure behaviour and timing tell us a lot. These details usually narrow the fault down quickly.
Gas checks, flue performance and electrical testing come before any repair decisions.
When parts are needed, we source the correct ones and fit them properly.
How we handle boiler partsCall us and talk it through. We’ll tell you honestly whether it needs urgent attention or can wait safely.
Speak to a local engineerExplain what the boiler is doing and we’ll guide you. No pressure. No scripts. Just clear advice.